MindsEye devs promise optimisations and fixes amid refund requests
The MindsEye launch was already not going to plan, as a crucial day-one patch for the game had been delayed for one console platform. Now with the game widely available, players have discovered nothing but issues, from wide ranging bugs to poor optimisation. As a result, Sony has begun offering refunds for the PS5 version of the game, and the developers have issued a swift apology.
Over on Reddit, several MindsEye PS5 buyers have confirmed that Sony is now giving out refunds for the game, in part due to claims of false advertising, as the game does not run at 60FPS as previously shown in trailers.
Following the refund requests and negative online discussions, studio Build a Rocket Boy issued a statement, apologising for the state of the game and promising fixes:
“A heartfelt thank you to all our day-one players. We know the launch of MindsEye hasn’t been without its challenges for some of you. Right now, our top priority is game performance. We understand that the requirements are high and have limited the experience for many of you, and for this, we sincerely apologize.”
The studio plans to issue optimisation updates for the game to better utilise CPU, GPU and memory resources across all platforms. The team also plans to reduce the difficulty in the CPR mini-game, fix issues with missing controls in parts of the game, and enable the ability to modify the game’s Depth of Field setting.
There will be more updates after that to further improve performance, squash bugs and fix other lingering issues like missing DLC for legitimate purchasers.
There is no timeline in place for these updates but it seems that the studio intends to push updates out as quickly as possible, a strategy that could in fact introduce more bugs in other areas of the game, but we’ll have to wait and see how it goes.
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KitGuru Says: This launch has gone so poorly that I have to wonder how realistic a ‘redemption arc’ could be. It took CD Projekt Red multiple years to get Cyberpunk 2077 back into the good graces of gamers, but CD Projekt Red was a much bigger studio with a large amount of capital behind it. Build a Rocket Boy is a new studio, shipping its first game, so it has had no opportunity to build a financial safety net to survive a multi-year effort to save the project.
